GitHub + Zendesk
Add new Zendesk tickets to GitHub as new issues
When customers ask questions or report problems you cannot afford a delay in sorting out those problems. Use this Zapier integration to keep Zendesk and GitHub aligned by matching new tickets directly to new issues. Your customers will thank you when you respond faster every time.
When customers ask questions or report problems you cannot afford a delay in sorting out those problems. Use this Zapier integration to keep Zendesk and GitHub aligned by matching new tickets directly to new issues. Your customers will thank you when you respond faster every time.
- When this happens...
New TicketTriggers when a new ticket is added to a view.
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Create IssueTriggered when a new issue is created in a specific repo.
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planTicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Organization
Triggered when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planWho is requested to review?
Repo
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRepoRequired
Branch NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RepoRequired
TitleRequired
Body
Assignee
Milestone
Labels
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RepoRequired
Pull RequestRequired
Comment
ActionRequired
Commit SHA
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RepoRequired
Pull RequestRequired
Title
Body
State
Base
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appRepoRequired
StateRequired
Search byRequired
Search valueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appName (Login)
ActionThis is an event a Zap performs.SearchFind existing data in your appRepoRequired
StateRequired
Search byRequired
Search valueRequired
TitleRequired
Body
HeadRequired
BaseRequired
Instant Merge
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Ticket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundWhich types of issues should this trigger on?
Organization
Repo
Label
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Repository
Triggered when a new repository is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Team
Triggered when you are added to a team
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRepoRequired
BodyRequired
Issue or Pull requestRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Gist FilenameRequired
Content of the GistRequired
Description
Make Gist Public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RepoRequired
TitleRequired
Body
HeadRequired
BaseRequired
Instant Merge
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.RepoRequired
IssueRequired
Title
Body
Assignee
Milestone
Labels
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Organization NameRequired
User Name (Login)Required
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganization or User Name
Repository NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appRepoRequired
StateRequired
Search byRequired
Search valueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appRepoRequired
StateRequired
Search byRequired
Search valueRequired
TitleRequired
Body
Assignee
Milestone
Labels
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About GitHub
GitHub is the perfect place to share code and work collaboratively on private and open source software.
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Developer ToolsAbout Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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